Past Events

Managing AI Risks & Building Customer Trust

A compilation of slides highlighting elements of human-centered AI design across the web.

VR Meditation: Risks & Opportunities

In the framework of digitalswitzerland's digital xchange program, this workshop invited the general public to discuss perceived risks & opportunities of VR meditation. In a group of 8 participants representing different societal, educational, age, gender, and professional backgrounds, a session of 2h 30 min was dedicated to exchange experiences, expectations, hopes, and fears around meditation aided with virtual environments. 

Mixed Reality Workshop 

Effective Conflict Management to Foster a Culture of Team Development 

Speaker: Dr. Johanny Pestalozzi, MiroX Lead, Team Strategy & Project Management

In this workshop, I will present to you some insights I obtained from Amy Gallo's HBR Guide to Dealing with Conflict, from preparing before they occur to strategically designing & implementing approaches to resolving conflicts. This session will be an interactive mixed-reality event, in which you can join me in a Horizon Workroom in VR by using an Oculus Quest 2 headset, or by dialing in from your computer by video call.

Moderated USability study

Moderator: Dr. Johanny Pestalozzi, Digital Product Designer

In this video, a remote & moderated usability study of a low-fidelity prototype is presented. The project was about the design of a mobile app to help adults transition to a new career. The test was structured in three parts, first, a section of brief questions & answers around career transitioning; second, a section in which the user performed a series of tasks with the mobile app guided by a list of prompts provided by the moderator; and third, a section in which the user completed a system usability scale (SUS) to appraise the overall experience.

Note: The user provided signed consent for the public dissemination of this material.

Accessibility in Digital Products

Speaker: Josua Muheim, Accessibility Engineer at Nothing AG

Moderator: Dr. Johanny Pestalozzi, Miro User Lead, Product & Design

Accessibility is a hot topic! The current global situation shows us quite plainly, how much we all are dependent on digital communication, and how important it is that nobody is left behind because of digital barriers. In this workshop, you will be introduced into the fascinating topic of accessibility. We will also take a closer look at Miro itself to see how well it includes people with various special needs, and we will realize that UX and accessibility have a lot of common ground. Finally, you will be instructed to use the screen reader on your smartphone, so you can experience websites the same way a blind person does - quite an eyeopener even to people with perfect eyesight, I promise!

Lean UX Canvas: A Tool for Continuous Value Delivery

Speaker: Dr. Johanny Pestalozzi, Miro User Lead, Team Strategy & Project Management

As in agile teams, lean practices seek continuous and rapid product deployment based on iterations and constant learning. The lean management framework gives a strong focus to waste reduction and shifts from quantity to quality delivery. Learn how to adopt the lean UX canvas in your team to manage user-centered product design anchored on continuous learning, experimentation, and strategic management of business risk and value. 

UX Research: Results of a Usability Test with a Mobile App LoW-Fi Prototype

Speaker: Dr. Johanny Pestalozzi, Experience Strategy & Design Consultant

At this event, I am glad to present to you the results of a usability study I conducted with a lo-fi prototype of a mobile app for a restaurant’s food ordering service. During this session, I will introduce you to the study details, the themes gathered, and the insights & recommendations derived from the analysis of the data. At the end of the presentation, we will have the opportunity to exchange ideas, provide feedback on the presentation, and network. Let’s meet to share our thoughts and experiences in designing great UX, and network with one another. 

Xplore: Case Study of a Citizen Development Project

Speaker: Dr. Johanny Pestalozzi, Startup Founder, Experience Strategy & Design Consultant

The International Data Corporation (IDC) estimates that by 2023 more than 500 million apps will be developed. However, IT departments cannot meet this increasing demand due to limited resources and priorities. Citizen Developers can help close the gap in their organizations.

As part of my training in Citizen Development with the Project Management Institute (PMI), I worked on a case study of a knowledge management system for a UX team. The goal of the project was to create an app aiming at keeping a centralized database of reference content (e.g., articles, notes, books, etc.) for improved information visibility and accessibility, upon which all team members in the organization can expand, continuously review, and integrate into their work.

Design Thinking Your Career Reinvention

Speaker: Dr. Johanny Pestalozzi, Startup Founder, Experience Strategy & Design Consultant

Many circumstances lead us to change a career, from discovering new interests during our professional development to a global crisis that transforms industries and customers' needs.

Remaining competitive is only one part of the equation to adapt, more to that includes being empathic with ourselves, understanding our context and business needs, and ideating solutions. This helps us to define promising paths, testing concepts, flexibly modifying plans, and coming up with a roadmap for our professional reinvention. This is a skill that can help us navigate uncertainty, constant transformation, and our re-discovery process.

Join me in this workshop to discuss Design Thinking as a technique to help us fluidly re-design our careers amid risks and uncertainty.

Systems Thinking and Application in Strategic Management

Speaker: Lenka Pincot, Head of Agile Transformation at Raiffeisenbank

Moderator: Dr. Johanny Pestalozzi, MiroX Lead, Team Strategy & Project Management

Ever wondered why sometimes even the best plan ends up with a surprise rather than an intended result? How to improve your ability to predict how your idea will work out? Or why can’t we solve certain types of problems that seem to occur over and over again?

We would like to invite you to our next event with the ambition to get to the bottom of these questions. 

Strategies to deal with uncertainty in times of COVID-19

Speaker: Dr. Johanny Pestalozzi, Startup Founder, Experience Strategy & Design Consultant

Join me to exchange experiences & strategies in dealing with the challenges brought to us due to COVID-19. Questions to discuss: How has the current situation changed your career and your life in general?, what strategies have you implemented to deal with challenges?, what opportunities can be seized from the current state?

The purpose of this event is to have a discussion among the participants based on their experiences. I will bring some input to steer the exchange of ideas. 

Kick-Off Event – Zurich Chapter

Speaker: Dr. Johanny Pestalozzi, Startup Founder, Experience Strategy & Design Consultant

What are best practices for UX Design/Project Management/Digital Transformation? What is the future of work? How can we promote more diversity, equity, and inclusion in organizations? How can we develop more creative & problem-solving thinking skills? How to transition to a new career? How can we do more with less?

Let's exchange ideas on topics that matter to us. Join me on May 5th to brainstorm, network, and shape the future of this chapter!